Team Building

Program Overview

Team Building is a process in which a work group examines how it is currently operating, identifies how it could improve its effectiveness, and implements the procedures and processes that enable it to get the job done in the best possible way. In this course, the participants will focus on how teamwork can impact positively on accomplishing tasks and on conflict resolution in work teams. They will define their roles in improving the quality of services/products that your company provides, and they will build teamwork skills.

Program Objectives

Upon actively participating in this course, you will be able to:

• Link team efforts to department or functional goals
• Recognize when a team is working well or not
• Use techniques for helping a team assess how well it is functioning
• Understand why people behave the way they do in groups
• Use tools that result in more effective meetings
• Create a plan for using the techniques they have learned on the job
• Enhance efficiency and effectiveness
• Improve employee retention

Administrative Details

Methodology

A combination of lectures, diagnostic activities, simulations, activities, games, videos, and role play exercises.

Who Should Attend

Teams in all departments.