Emotional Intelligence

Program Overview

Research has shown that high EI skills are the distinguishing characteristics that separate star performing executives from average ones. Enhancing leaders’ EI skills enables them to lead with courage, demonstrate their passion, grow and retain talented leaders, and empathize with people while humanely challenging them to meet demanding business goals. The resilient, flexible, strong organizational culture that is created by such a leader attracts talented people, ensures organizational success (through thick and thin), and creates a lasting legacy.

This 2-day programme is activity-oriented and very interactive. The program is focused on role play, evaluations, game-based, and real-life case studies, which are thought-provoking and result-oriented.

Program objectives

To understand the elements of Emotional Intelligence

To increase your understanding of different aspects of human behaviour

To understand how to manage your own emotional reactions to achieve desired results

To learn how to communicate with and motivate others, based on understanding their emotions

To gain awareness of how to increase morale and inspire high performance

To learn to deal with daily work and personal pressures more productively

To be aware of how to demonstrate empathy in most situations

To be able to build strong open, honest relationships

Administrative details

Methodology

Instructions, case scenarios, and discussion, Notes/Handouts and completed examples, Brainstorming, LCD presentation, Role plays

Who should attend

Executives and managers. Anyone who requires emotional intelligence to enhance communication and productivity.