Business Process Re-Engineering (BPR)

Program Overview

Business Process Re-engineering (BPR), popularized by Michael Hammer from MIT, is a transformative approach to improving business efficiency and effectiveness. This methodology focuses on rethinking and redesigning business processes to maximize customer value while minimizing resource consumption.

Rather than automating existing processes, companies should question their processes and eliminate unnecessary work, driving significant improvements in customer satisfaction and operational performance. This workshop provides an in-depth exploration of the BPR methodology to help organizations rethink their processes for maximum value.

Program Objectives

Upon completing this course, participants will:

• Gain a comprehensive understanding of Business Process Re-engineering (BPR)
• Learn how to create and implement an organization-wide BPR plan
• Understand the step-by-step methodology of successful BPR implementation
• Identify and leverage key support factors for BPR success
• Avoid common pitfalls in BPR implementation
• Recognize how BPR aligns with and enhances other organizational improvement principles

Administrative Details

Methodology

The course will be delivered using a mix of interactive and practical approaches:

• Materials: Notes, Bullet Point Presentations, Essays, Articles, and Newspaper Cuttings
• Delivery Methods: PowerPoint Presentations, Flip Charts, Group Discussions
• Case Studies: Real-life scenarios to apply learning
• Practical Group Exercises to reinforce key concepts and strategies

Who Should Attend

This program is ideal for professionals who are responsible for driving operational efficiency and process improvement within their organizations. It is beneficial for:

• Officers and Supervisors
• Engineers and Managers
• Anyone tasked with improving organizational efficiency and reducing wastage
• Professionals who want to enhance their skills in redesigning business processes

This course is practical for individuals across all industries looking to improve their process efficiency and better serve their customers.