Corporate training online courses seminars in malaysia

TRAINING COURSES SEMINARS PROGRAMS



Management Development Training

 management skills training malaysia

Visit the management training page
To view program details, click on links below:

List of management programs


Managing Virtual, Work from Home, Remote Teams
Anti bribery & corruption (MACC ACT 2009) Awareness Programme
8D Problem Solving Methodology
6 sigma service industry
Business continuity planning management
Business process re engineering
Change management skills
Coaching skills
Conflict management skills training
Corporate grooming business etiquette
Creating innovative culture
Creative thinking
Crisis communication through media
Crisis management
Data analysis and future strategy development
Delegation skills
Eq emotional intelligence
Handling toxic hazardous material
High performance culture
Interviewing skills
Iso 2015
ISO 13485 qms medical
It excel powerpoint word
Knowledge management
Leadership: Coloured Brain Leader
Leadership: 21st century leadership skills
Management review understanding KPI & KRA
Management training
Managing Effective Meetings
Mind mapping creative problem
Motivation
Performance management system and setting KPIs
Performance appraisal skills training
Power negotiation psychological tools
Problem solving skills
Problem solving through Lean Six Sigma
Problem solving through root cause analysis
8D Problem Solving Methodology
Process management training
Project management
Strategic planning thinking
Stress management
Supervisory skills
Technical Presentation Skills
Time management
Top senior management training
Tqm total quality management
Train the trainer
Value stream mapping
Virtual teams management
Waste management training
Women in leadership
Work measurement techniques

Industry 4.0 Training Courses

Industry 4.0 training malaysia

Request for in-house training and consultancy proposal
Visit page
To view program details, click on links below:

List of Industry 4.0 modules


Industry 4.0 Awareness & Implementation
Overview of Industry 4.0
Current Market Trends
Industry 4.0 Pillars
Industrial Internet of Things (IIoT)
Cloud Computing
Big Data Analytics
Artificial Intelligence
Autonomous Machines
Cybersecurity
Additive Manufacturing
Augmented Reality
Horizontal & Vertical Integration
Implementation Use Cases
Future

IIOT Industrial Internet of Things
Cyber security management training
Cloud computing certification
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IT Training - Excel, Word, Ppt Training

 executive development skills training malaysia

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Visit page
To view program details, click on links below:

List of IT training programs


MS WORD BASIC & INTERMEDIATE LEVEL
1 DAY - Level 1 of 2

MS WORD ADVANCED LEVEL
1 DAY - Level 2 of 2

MS POWERPOINT BASIC & INTERMEDIATE LEVEL
1 DAY - Level 1 of 2

MS POWERPOINT INTERMEDIATE / ADVANCE LEVEL
2 DAYS - Level 2 of 2

MS EXCEL BASIC LEVEL
1 DAY - Level 1 of 3

MS EXCEL INTERMEDIATE LEVEL
2 DAYS - Level 2 of 3

MS EXCEL ADVANCED LEVEL
2 DAYS - Level 3 of 3
Laptops are provided upon request

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Testimonial Videos

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Telesales & Service Training
Google & alibaba.com

How Shahrukh's Consultative Sales training approach helped Google Adwords and alibaba.com sales teams increase revenue. Here is what their ace performer has to say about his customer interaction after the training. Watch the video.




Testimonial from zameen com
Pakistan's largest property portal







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Customer Care Training
Touch n Go

According to Dash, the training was fantastic. She had a good time. Even though she has been in the Service industry for 15 years, she felt she still learned new things during this program. To her, the highlight was Shahrukh's L.I.S.T technique to create a smooth conversation flow with the customer. Hence, enhancing customer convenience in interacting with us.



Telesales Training
Affin Bank Berhad

Testimonial for Shahrukh's telesales training. One week after the training, an interview with the Head of Telemarketing at Affin Bank - Mr. Prem Kumar, about the training impact and increase in sales.



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Live Chat training
Coway Malaysia

The live chat customer support team at Coway Malaysia feels that this program will help them improve their level of communication. Also, the short cuts / canned messages developed in the classroom will help them communicate with their customers at a more human level. The previous shortcuts lacked feeling or the human touch.



Debt collection training
Desa Capital

A tough debt collection situation. These finance company collection agents are collecting debt from blacklisted customers. This involves training on elements of persuasion beyond a basic collection approach. How did their life become easier while collecting from such individuals after Shahrukh's training? Watch the video.


Free Training Videos

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How to conduct online sales presentations
1 hour free webinar by Shahrukh Moghal
:



How to conduct online sales presentation
Participant feedback video below:






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High Impact Telephone Sales
1 hour free webinar by Shahrukh Moghal




Debt Collection Skills
1-hour free webinar by Shahrukh Moghal






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Developing Customer Centricity
Training conducted in Pakistan




Creating Impact with your Voice
Short lecture by Shahrukh Moghal






VISION | MISSION | VALUES
OUR VISION

Facilitating Customer Delight through Professionalism in Human Capital Development

OUR MISSION

To provide leading edge customized training solutions in each campaign
To develop an experienced team of consultants with impeccable knowledge and experience in their relevant areas of expertise

OUR VALUES

Honesty, Integrity, Sincerity

Company profile
Profile of Managing Consultant - SHAHRUKH MOGHAL
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corporate training in malaysia

Nuhad Tanweer - Director
Quality Input Resources Sdn Bhd
Contact person: Shahrukh Moghal
M: +60123278240
Email: shahrukh@contactskills.com
web: www.contactskills.com