Most people in furtherance of their career or business spend most of their time at work more than the time they want to have with their family and loved ones.

With such number of hours with each other at work, conflict can easily occur in the environment. Unless dealt with effectively, conflict can lead to breakdown in relationships and deterioration in job performance.

Especially for companies, lack of conflict resolution will results in loss of revenue opportunities, drops in productivity, decline in employee morale, increased job stress, dissatisfied customers, inability to make informed decisions, high employee turnover and others.

With current situations of change and limited resources, it is imperative to find ways to minimise workplace tension and reduce disputes that can hamper productivity and introduce delay and extra costs.

This experiential approach to conflict management and mediating skills is specifically developed to help corporate management anticipate, prevent and resolve conflict at the workplace by applying effective techniques and strategies.

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