Business process re-engineering or re-design
Business Process Redesigning or Reengineering represents an approach made famous by Michael Hammer from the Massachusetts Institute of Technology (MIT) who published an article in the Harvard Business Review (HBR). Most of the work being done in organizations does not add any value for customers, and this work should be removed, not accelerated through automation. Instead, companies should reconsider their processes in order to maximize customer value, while minimizing the consumption of resources required for delivering their product or service
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Upon actively participating in this course, you will learn:
Acquire a comprehensive understanding of what BPR is about
Help in the organization improvement plan
Know the step by step methodology to implement BPR
Discern the support factors of BPR
Avoid the pitfalls when implementing BPR
Broaden the relationship with other improvement principles
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Methodology
Materials: Notes, Bullet point presentation. Essays. Articles and newspaper cuttings.
Delivery: Power Point notes Flip chart. Group discussions.
Case studies. Practical cases and group exercises.
Who should attend
This program will benefit all officers, supervisors, engineers, managers, and those who have been assigned to enhance/improve efficiency and reduce wastages in the organization, and for those who wish to improve their understanding and skills in relation to redesigning their business processes. Practical for all industries
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Our vision
Facilitating Customer Delight through Professionalism in Human Capital Development
Our mission
To provide leading edge customized training solutions in each campaign
To develop an experienced team of consultants with impeccable knowledge and experience in their relevant areas of expertise
Our values
Honesty, Integrity, Sincerity
Contact
Quality Input Resources Sdn. Bhd.
Contact person: Shahrukh Moghal
M: +60123278240
Email: shahrukh@contactskills.com