Program Overview

In the modern workplace, where employees spend long hours together, conflicts are inevitable. If left unresolved, conflict can lead to broken relationships, reduced job performance, and even organizational issues like high turnover rates and low morale.

For organizations, poor conflict resolution can result in lost revenue opportunities, decreased productivity, job stress, dissatisfied customers, and poor decision-making. It is essential to manage workplace tensions to reduce disputes, avoid delays, and minimize extra costs.

This hands-on conflict management and mediation program is designed to help corporate managers anticipate, prevent, and resolve conflicts effectively. By applying proven strategies, participants will learn to handle disputes proactively, ensuring a productive and harmonious work environment.

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Request for Proposal

Program Objectives

Upon completion of this training, participants will:

Identify behaviors and actions that can lead to conflicts
Understand conflict management styles and how each style can impact the resolution process
Develop insights into the causes of conflict between individuals and within teams
Learn essential skills in mediating, facilitating, and resolving conflicts in structured ways
Enhance their ability to foster cooperation and maintain a positive outlook
Build confidence in addressing and resolving conflicts effectively

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Request for Proposal

Administrative Details

Methodology

This program utilizes dynamic, interactive presentations and trainer-facilitated sessions to engage participants in real-world conflict resolution scenarios. Learning methods include:

Interactive, hands-on activities
Group discussions and role-playing exercises
Trainer-led facilitation of conflict scenarios

Who Should Attend

This course is ideal for professionals in leadership and managerial roles who need to navigate and resolve conflicts within their teams or organizations. Specifically, it is suited for:

CEOs, Managing Directors, and Vice Presidents
Heads of Departments and General Managers
HR Managers and Business Team Leaders
Project Managers, Assistant Managers, and Supervisors
Senior Executives and other decision-makers

To request more details, click below:

Request for Proposal

Conflict Management Skills

Program Overview

Program Objectives

Administrative Details

Methodology

Who Should Attend